TERMS & CONDITIONS OF SALE:
• MUST HAVE A CURRENT COPY OF FFL, SALES TAX PERMIT AND DEALER REQUEST FORM ON FILE BEFORE ANY ORDER CAN BE PROCESSED
(CAN BE FAXED OR EMAILED).
• IF CWS IS NOT PROVIDED WITH THE CORRECT ADDRESS OR AN ADDRESS REDIRECTION IS NECESSARY, A SERVICE CHARGE WILL BE
CHARGED TO THE CUSTOMER BASED ON THE RESPECTIVE CARRIER’S CURRENT RATES.
• LTL SHIPMENTS ARE SUBJECT TO ADDITIONAL FEES IF A LIFTGATE IS USED, FOR INSIDE DELIVERY OR IF REDELIVERY IS NEEDED
CREDIT CARD ORDERING INSTRUCTIONS:
• INFORM SALESPERSON OF YOUR WISH TO CHARGE TO MASTERCARD, VISA, DISCOVER OR AMEX.
• HAVE YOUR CARD #, CARD HOLDER’S NAME, 3 DIGIT SECURITY CODE, AND EXPIRATION DATE READY TO GIVE SALESPERSON.
• ALL MERCHANDISE PRICES AND FREIGHT QUOTED REFLECT A 3% CASH DISCOUNT THAT CAN NOT BE EARNED FOR
CREDIT/DEBIT CARD ORDERS.
• WE DO NOT ACCEPT 3RD PARTY CREDIT CARDS.
CHECKS:
• CHECKS ARE AN APPROVED FORM OF PAYMENT FOR CUSTOMERS WITH OPEN TERMS (NET 30, END OF MONTH).
• A RETURNED CHECK FEE OF $25.00 PER OCCURRENCE APPLIES TO ALL RETURNED CHECKS.
ACH:
• UPON COMPLETION OF THE ACH AUTHORIZATION FORM, CUSTOMERS WITH ACH TERMS WILL BE DEBITED ON THE DATE THE ORDER SHIPS FROM
OUR WAREHOUSE.
• UPON COMPLETION OF THE ACH AUTHORIZATION FORM, CUSTOMERS WITH OPEN TERMS CAN USE THIS SERVICE TO HAVE PAYMENTS MADE
PERIODICALLY OR SCHEDULE ON THE PAYMENT PORTAL.
• A RETURNED ACH FEE OF $25.00 PER OCCURRENCE APPLIES TO ALL RETURNED ACH TRANSACTIONS.
RESTRICTIONS:
• CWS CANNOT POSSIBLY KNOW ALL OF THE INDIVIDUAL LOCAL, CITY, AND STATE RESTRICTIONS FOR THE PRODUCTS
THAT WE SELL. THEREFORE, WE DO NOT WARRANT THAT YOU MAY LEGALLY PURCHASE, RESELL, OWN, OR USE SPECIFIC PRODUCTS OFFERED
BY OUR COMPANY. MANY CITIES AND STATES PROHIBIT CERTAIN PRODUCTS AND YOU MUST BE IN COMPLIANCE WITH LOCAL LAWS REGARDING
THESE PRODUCTS. THESE PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, FIREARMS, AMMUNITION, HIGH CAPACITY MAGAZINES (PRE-BAN AND
LAW ENFORCEMENT ONLY), KNIVES, AIR GUNS, PEPPER SPRAY AND OTHER ITEMS. WHEN YOU PLACE AN ORDER WITH US FOR PRODUCTS THAT
MAY HAVE RESTRICTIONS, YOU WARRANT TO US THAT YOU ARE A LEGAL ADULT WITHOUT LEGAL RESTRICTIONS AND ARE IN COMPLIANCE WITH
ALL LOCAL, STATE, AND FEDERAL LAWS. ALL PRODUCTS WE SELL ARE FOR ADULT USE ONLY. CHECK ALL LOCAL LAWS BEFORE PLACING YOUR
ORDER.
• NO AIR SHIPMENTS ALLOWED OF ITEMS WITH BATTERIES.
WAREHOUSE PICKUP INSTRUCTIONS:
• ALL PICKUP ORDERS MUST BE PLACED AT LEAST 24 BUSINESS HOURS PRIOR TO PICKUP
• NO INSPECTION OF MERCHANDISE PRIOR TO SALE CAN BE ALLOWED.
• TO AVOID DELAYS SCHEDULE PICKUP TIMES AT TIME OF ORDERING.
RETURN INSTRUCTIONS:
• NO MERCHANDISE WILL BE ACCEPTED FOR RETURN WITHOUT A 15% RESTOCKING FEE.
• NO MERCHANDISE ACCEPTED FOR RETURN WITHOUT A RETURN AUTHORIZATION NUMBER CLEARLY MARKED ON EXTERIOR SHIPPING CARTON.
THIS RETURN NUMBER MUST BE OBTAINED FROM OUR CUSTOMER SERVICE DEPARTMENT WITHIN 30 DAYS AND RETURNED WITHIN 30 DAYS.
WHEN OBTAINING A RETURN AUTHORIZATION NUMBER YOU MUST HAVE THE INVOICE NUMBER THAT THE ITEM WAS PURCHASED ON.
IF ITEMS ARE NOT RECEIVED AFTER 30 DAYS OF RA DATE, RA WILL BE CANCELLED.
• MERCHANDISE RETURNED MUST BE RE-PACKED IN SUCH A WAY AS IT IS IN SALEABLE CONDITION WHEN RECEIVED; (NO WRITING ON INTERNAL
BOXES, ETC.).
• IT IS SOLELY AT CWS DISCRETION TO ACCEPT RETURN MERCHANDISE, ADDITIONAL RESTOCKING FEES WILL BE CHARGED FOR LARGE
QUANTITIES, OLD PACKAGING OR OTHER UNUSUAL CIRCUMSTANCES.
• WE ARE NOT A WARRANTY STATION FOR ANY COMPANY; THEREFORE, WE DO NOT ACCEPT WARRANTY REPAIRS. WARRANTY REPAIRS SHOULD
BE SHIPPED TO MANUFACTURER OR THEIR AUTHORIZED SERVICE CENTERS.
• CWS WILL ONLY ACCEPT UNALTERED/NEW IN BOX ITEMS FOR RETURN. OTHER ITEMS THAT ARE UNABLE TO BE RETURNED ARE:
► OVERSIZED ITEMS/ SPECIAL ORDERED ITEMS/ HYGIENIC PRODUCTS (MOUTH BLOWN CALLS)/ HAZARDOUS ITEMS/
FOOD PRODUCTS/ SAFETY PRODUCTS
► OPTICS/ IRON SIGHTS/ SCOPE MOUNTS & RINGS WILL NOT BE ACCEPTED IF INSTALLATION HAS BEEN ATTEMPTED OR COMPLETED.
► CWS CANNOT ACCEPT RETURNS ON GUNS, BARRELS, UPPERS, ETC. THAT HAVE BEEN FIRED.
• ALL DAMAGES AND SHORTAGES MUST BE REPORTED TO YOUR CWS REP WITHIN 24 HOURS
• TAKE PICTURES OF DAMAGES.
• SAVE SHIPPING CARTONS AND DOCUMENTS FOR POSSIBLE INSPECTION BY CARRIER.
• ALL DAMAGES AND SHORTAGES MUST BE REPORTED ON FREIGHT CARRIERS SHIPPING DOCUMENTS.
HAZARDOUS MATERIALS ORDERING INSTRUCTIONS:
• POWDER, PRIMERS AND PERCUSSION CAPS ARE CLASSED AS HAZARDOUS MATERIAL. HAZMAT FEE ADDED TO SHIPPING AT CHECKOUT